Features

Everything a practice needs, nothing held back for a paid tier

SynergyEHR is a full clinical and administrative system. Every feature on this page is included for practices on our revenue cycle management service. There is no upgrade path, because there is nothing to upgrade to.

Scheduling & front office

  • Multi-provider, multi-location and resource calendars
  • Recurring appointments, waitlists and block scheduling
  • Automated appointment reminders to cut no-shows
  • Check-in, copay collection and eligibility at the desk
  • Real-time insurance eligibility verification

Clinical charting

  • Customisable encounter forms and SOAP note templates
  • Specialty templates you can edit yourself
  • Problem lists, allergies, medications and immunisations
  • Vitals, growth charts and flowsheets
  • Document upload, scanning and e-signature
  • Clinical decision support rules and reminders

E-prescribing & medications

  • Electronic prescribing to retail and mail-order pharmacies
  • Drug–drug and drug–allergy interaction checking
  • Medication and prescription history
  • Controlled-substance prescribing support
  • Refill request handling from the patient portal

Labs, orders & results

  • Electronic lab ordering with common interfaces
  • Structured results filed directly into the chart
  • Abnormal-result flagging and provider review queues
  • Imaging and referral order tracking

Patient portal & engagement

  • Online self-scheduling and appointment requests
  • Digital intake and consent forms before the visit
  • Secure messaging between patients and staff
  • Results release, visit summaries and education
  • Online balance payment by card

Telehealth

  • Browser-based video visits — no app for the patient to install
  • Documented inside the same encounter record
  • Correct place-of-service and modifier handling on the claim
  • Group and multi-participant sessions

Billing, claims & payments

  • Charge capture from the note — no re-keying
  • Clearinghouse claim submission and scrubbing
  • ERA/EFT electronic remittance and auto-posting
  • Secondary and tertiary claim handling
  • Patient statements, payment plans and card on file
  • Superbills and fee-schedule management

Reporting & analytics

  • A/R aging by payer, provider and date range
  • Denial analysis grouped by reason code
  • CPT and payer-class mix
  • Provider productivity and RVU reporting
  • Monthly practice performance reporting from your billing team

Security, access & compliance

  • Role-based access control down to the module
  • Two-factor authentication for every user
  • Forced password complexity and session timeouts
  • Complete audit trail of who saw and changed what
  • Encrypted in transit and at rest, with automated backups
  • Signed Business Associate Agreement

Practice administration

  • Multi-location and multi-entity support
  • Custom user roles and permission sets
  • Interface available in more than thirty languages
  • Document templates and letter generation
  • Inventory and immunisation registry reporting
Live demo

See the actual software

This is the real product, not a video or a slide deck. Click into the schedule, open a chart, write a note, look at the claim screen. Take as long as you want.

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Shared sandbox with sample patients only. No real patient data — please don't enter any.

See it with your own workflow

We'll set up a sandbox with your specialty's templates and your top five payers so you're evaluating your practice, not a generic demo.