Free EHR for telehealth & hybrid practices
Video visits built into the chart, and a billing team that keeps up with place-of-service and modifier rules that change by payer and by state.
Telehealth claims fail in specific, predictable ways
Place of service applied inconsistently
Payers differ on which POS code they expect for a telehealth visit, and several have changed their position more than once. One wrong code applied across a month of visits is a large, avoidable denial batch.
Modifiers missing or wrong
Telehealth modifiers vary by payer and by whether the visit was audio-video or audio-only. Generic EHRs let providers pick freely and sort it out at the claim stage — by which point it's already wrong.
Modality not documented
If the note doesn't clearly record that the visit was conducted by two-way audio-video, and that the patient consented, the claim is exposed on audit even when it pays.
Patient location not captured
Several payers care where the patient physically was during the visit, and cross-state care raises licensure questions. It needs to be a captured field, not an assumption.
The claim is assembled correctly at the point of documentation
- Browser-based video with nothing for the patient to install — the single biggest cause of no-shows in virtual care.
- Modality, consent and patient location captured as structured fields in the encounter.
- Payer-specific POS and modifier rules applied by our billing team, and revisited when payers change policy.
- One record for hybrid care, so a patient seen in person in March and by video in April has a single continuous chart.
See the actual software
This is the real product, not a video or a slide deck. Click into the schedule, open a chart, write a note, look at the claim screen. Take as long as you want.
Shared sandbox with sample patients only. No real patient data — please don't enter any.
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