Switching EHR without losing a month of revenue
The reason most practices stay on an EHR they dislike is the migration, not the software. Here is precisely how ours runs, including the parts that are genuinely difficult.
How the migration runs
Extract
We pull demographics, insurance, schedules, problem lists, medications, allergies and clinical documents from your current system.
Map & load
We map your fields, templates and fee schedules into SynergyEHR, then load a test batch for your staff to check against the source.
Parallel run
Both systems stay live. New visits go into SynergyEHR while your old A/R continues to be worked in the old one.
Cut over
Once clean claims are landing and payments are posting, the old system becomes read-only reference.
The honest parts
Anyone who tells you an EHR migration is effortless is selling something.
- Discrete data migrates well; narrative notes vary. Demographics, insurance, medications, allergies and problem lists move cleanly. Historical progress notes usually come across as PDFs attached to the chart rather than as structured, searchable text — that's a limitation of what most systems will export, not a choice we make.
- Your staff will lose some speed for two to three weeks. People are fast in the system they know. Budget for it rather than being surprised by it.
- Some vendors make export difficult. A few charge for your own data or slow-walk the request. We'll tell you what to ask for and in what format, and we've dealt with most of the common systems.
- Check your contract's notice period. Many EHR agreements auto-renew annually and require 60 to 90 days' notice. Send us the contract and we'll find the date.
What it costs to switch
| Migration item | Cost with SynergyEHR |
|---|---|
| Data extraction & mapping | Included |
| Template and fee schedule build | Included |
| Staff training | Included |
| Provider credentialing / re-enrolment | Included |
| Parallel-run period | Included |
| Working your legacy A/R | Part of the billing service |
Send us your current contract
We'll find your notice date, tell you what data to demand, and map out a timeline that doesn't interrupt your cash flow.